At engraj, your satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help.
We accept returns within 7 days of delivery.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
Some items (such as sale/discounted items, personal care goods, or customized products) may not be eligible for returns.
Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If approved, your refund will be processed within 5–7 business days.
The refund will be issued to your original payment method.
Items purchased with gift cards or promotional discounts.
Damaged items caused by misuse, neglect, or accidents.
Shipping fees are non-refundable.